Food & DrinkCancun
Cirque du Soleil JOYÀ Admission Tickets
About
JOYÀ by Cirque du Soleil chronicles the adventures of a rebellious teenage girl who finds herself in a mysterious jungle within her grandfather’s imaginative world. Inspired by ancient Mayan iconography, this spectacular production blends breathtaking acrobatics, music, and storytelling into an unforgettable theatrical experience.
Ranked among the Top 10 tours in Cancun and the Riviera Maya, JOYÀ is truly a must-do experience for anyone visiting the destination. Due to its popularity, tickets often sell out quickly, so we highly recommend reserving in advance to secure your seats.
- Up to 8 travelers in the group
What to expect
- 1Cirque du Soleil JOYAJOYÀ, the first Cirque du Soleil resident show in Mexico, combines culinary and performing arts in an intimate theater setting to engage the audience's five senses. Drawing on Mexico's history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life. If you selected seating with dinner, please note the dinner starts an hour before the show. Ticket Options: Show-Only, Includes a seat at a side table or a high stool seat. You can buy drinks or popcorn at out bar. Show, Premium Seats, Drinks, & Appetizers Experience. Includes 7 gourmet appetizers, half a bottle of champagne per person, and center seats. Show & Dinner Experience Includes a 3-course gourmet dinner, half a bottle of champagne per person, and seats near the stage VIP Show & Dinner Experience Includes priority access to the theater, welcome cocktail in the VIP room, 3-course dinner, unlimited champagne during dinner and the best seats in the theater. Admission included
Photos
Reviews
4.5
1487 reviews
569 on Viator · 918 on Tripadvisor
Make a day of itPlan my day lines up what else is on in Cancun, with real start times.
Plan my dayWhat’s included
- Theater access
- All Fees and Taxes
- Parking
Not included
- Photos
- Boutique
Before you go
- Wheelchair accessible
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Suitable for all physical fitness levels
- **IMPORTANT** At Cirque du Soleil JOYA, All the experiences starts with dinner (duration 1 hour) and then the show starts (1 hour later) the schedule depends on the experience selected.
- Tickets will be printed upon arrival at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID.
- ID will be requested for alcohol consumption
- Champagne included in food and beverage experiences can be exchanged for red wine, white wine, juice, water or soft drink, directly in the theater with your waiter.
- Casual-formal dress code.
- We have vegan and vegetarian dinner menu options, in case of food restrictions please notify the waiter at the beginning of your dinner.
- The use of flash is not allowed when taking pictures for the safety of the artists and videos no longer than 1 minute.
- Present this voucher, ID at the theater box office to collect your tickets. Feel free to contact Cirque du Soleil 8002477837 from Mexico (no fees calling from Mexico) & 18442477837 from USA & Canada. Customer Care Center available on any of the following phone numbers: 1-844-247-7837 (US/ CANADA) 800-247-7837 (MEXICO) +52-322-176-1421 (rest of the world)
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Meeting & pickup
Cirque du Soleil JOYAKm. 48 Carretera Federal Cancun, Playa del Carmen, Quintana Roo, 77710, MexicoGet directions (opens Google Maps)
** This is the official shared transportation to Cirque Soleil Service** Please make sure that your package indicates in the name "Transfer + Experience" example: "Transfer + Show-Only", those are the packages that include the round trip transportation service. 1. During the booking process, search and select the Hotel or meeting point of your preference. 2.The "Start time" in the confirmation is the schedule of the show NOT the pick up time. 3. To know the exact time and meeting point you must send a message thru the option on your reservation prior to the purchased visit date (12 hours) in order to not lose the transportation service.. Transportation is not private, so you will be sharing the bus with other visitors. **Important note** There may be some locations in Playa del Carmen where transportation cannot access directly. In such cases, we will inform you via email of the nearest meeting point to the selected hotel.
Starts from
- VIP Show & DinnerA feast for the senses: Mystery, magic, and acrobatics awaits VIP Show & Dinner Experience : Welcome cocktail in the VIP room, live music during dinner, three-course dinner, unlimited champagne during dinner *Transportation not included*
- Hotel Transfer + Show-OnlyHotel pick up Transportation: We have many options in playa del Carmen and Cancun (excluding hotels on the way to costa Mujeres and Tulum) Important Notes: must send us message through chat to let you know pick up time Show only: Seat at a side table. You can buy drinks or popcorn at our bar. Round trip Service transfer: The start time means the schedule of the show, Must send us a message through the chat to let you know the pick up time. Pickup included
- Show only-High Stools lateralA great show: Experience the magic of Cirque du Soleil JOYÀ, A night of wonder, acrobatics, and unforgettable moment Show only high Stool: Includes a lateral seat in section 8 or 9, high stool in the back of the teather **transportation not included**
- NEW! Elite Show + SouvenirNew Unique Experience: along with preferred seating offering an exceptional view of the stage, with a special welcome in the VIP area. Elite Show: Enjoy our exclusive Royale welcome cocktail, served in a collectible JOYÀ edition glass *Transportation not included*
- Premium Seats & AppetizersJOYÀ awaits: Mystery, magic, and acrobatics at Cirque du Soleil, Don’t Miss Out! Premium, Drinks & Appetizers: Seven gourmet appetizers, a half bottle of champagne per person and center seats **transportation not included**
- Hotel Transfer+Show & DinnerPackage deal offer!: Mystery, magic, and acrobatics awaits Hotel pick up : We have many options in playa del Carmen and Cancun (excluding hotels on the way to costa Mujeres and Tulum) Round trip Service transfer: The start time means the schedule of the show, Must send us a message through the chat to let you know the pick up time. Show & Dinner: Live music during dinner, three-course dinner, a champagne during dinner. Round trip Service transfer: The start time means the schedule of the show, Must send us a message through the cha to let you know the pick up time. Pickup included
- Transfer + VIP Show & DinnerHotel pick up Transportation: We have many options in playa del Carmen and Cancun (excluding hotels on the way to costa Mujeres and Tulum) **Special Offer Package**: Don´t miss the full experience of Cirque du soleil JOYA with our special Deal transfer + Dinner + Show. Important Notes: The pick up schedule will be sent through the Chat, its important to get in touch with us to arrange the pick up details VIP Show & Dinner Experience : Welcome cocktail in the VIP room, live music during dinner, three-course dinner, unlimited champagne during dinner Round trip Service transfer: The start time means the schedule of the show, Must send us a message through the cha to let you know the pick up time. Pickup included
- Show & DinnerA feast for the senses: Mystery, magic, and acrobatics awaits Show & Dinner: Live music during dinner, three-course dinner, a champagne during dinner. *Transportation not included*
- Hotel Transfer+Premium SeatsHotel pick up: We have many options in playa del Carmen and Cancun (excluding hotels on the way to costa Mujeres and Tulum) Important Notes: Must send us message through chat to let you know pick up time Premium, Drinks & Appetizers: Seven gourmet appetizers, a half bottle of champagne per person (change it for juice, water or soft drink), and center seats Round trip Service transfer: The start time means the schedule of the show, Must send us a message through the chat to let you know the pick up time. Pickup included
- Show-Only ExperienceDescription: Includes a seat at a lateral table or at a high stool central view of the stage. Important: **transportation not included**
- Hotel Transfer + Elite ShowElite Show & Souvenir: Preferred seating with an exceptional view of the stage, plus our exclusive welcome cocktail served in a JOYÀ souvenir glass Shared service transfer: Convenient roundtrip transportation from most hotels in Cancun and Playa del Carmen. (Excludes Costa Mujeres and Tulum areas) IMPORTANT NOTES FOR TRANSFER!: Selected start time corresponds to the show time. Please contact us via chat so we can confirm your exact hotel pickup time Pickup included